Our Work
Examples of the projects we have worked on showcasing our work with local authorities, public bodies and voluntary and community organisations. Where permission has been granted we have attached links to the published project reports. Please contact us if you require more in-depth information about any of these projects or require further examples of our work.
Priory Futures Project
November 2025
Project management and evaluation of a National Lottery Heritage Fund project exploring how to reimagine the future of Leominster Priory through redeveloping the space and exploring opportunities for diversifying income streams. We conducted comprehensive stakeholder consultation, developed evaluation frameworks aligned with the Heritage Fund guidance and oversaw the management of the project team.
NHS Sussex ICB
System Review
March 2025
This system review examined how NHS Sussex ICB engaged with communities representing the nine protected characteristics across 13 Integrated Care Team (ICT) areas. The review involved qualitative and quantitative analysis to identify engagement gaps among protected characteristic groups and geographic communities. The work resulted in the development of a Sussex-wide scale of influence used to assess the quality, cost-effectiveness, and impact of current engagement approaches on decision-making. Deliverables include best practice examples, recommendations for improving strategic engagement quality and cost-effectiveness, and a co-produced set of principles to strengthen future community engagement across NHS Sussex.
RNIB Hounslow Eye Health Partnership
June 2025
This process and impact evaluation examined a 3-year Lottery-funded partnership that piloted a place-based, community approach to eye care support in Hounslow.The evaluation assessed whether this innovative community-based model increased access to eye care provision and improved patient outcomes compared to traditional clinical-based support models. Findings informed future eye care service delivery models and demonstrated the potential for community-based approaches to improve accessibility and outcomes for people with visual impairments.
Herefordshire Citizen Climate Assembly
January 2022
As part of Herefordshire Council's pledge to achieve a Net Zero and Carbon Rich county by 2030 they commissioned Impact to deliver a Citizen's Climate Assembly. The Assembly brought together 41 residents from across the county to learn about the challenges of climate change and to explore what actions the county could take to help it achieve it's ambition. Over the course of two weekends Assembly members developed a set of recommendations for the Council and its partners, which they presented to the Cabinet.
Action on Hearing Loss - Hear to Inform and Connect Project Evaluation
March 2021
Impact were commissioned to undertake the evaluation of a 3 year funded Big Lottery UK wide project aimed at improving information provision for people experiencing hearing loss. The evaluation which included both quantitative and qualitative research, included the design and implementation of an evaluation framework that was adopted as a template for the organisation.